Providing quality asset & property management from day one is key for keeping your tenants happy and retaining the value of your property. Do not let your building age faster than it has to.
Here are a few tips that will help you keep your building as fresh as on the day of its grand opening.
- The first impression never lies. The reception area is the most important part of every building. This is where visitors get their first impression, which is exactly why the reception areas in modern office buildings are spacious or even ostentatious and often reminiscent of luxury hotel lobbies. Since the entrance area evokes the overall impression of the building, it is usually revamped quite frequently and at a great cost to keep up with the latest trends. The aesthetic impression and an air of luxury can be enhanced by fresh flowers, works of art and comfortable lounge-style furniture for visitors to sit down. And the receptionists? Needless to say, they should be smiling, helpful and able to give advice on anything in multiple languages. If your reception desk can offer minor services such as loaning an umbrella, recharging a mobile phone or polishing shoes, you will get extra points.
- Regular and thorough cleaning. You only get one chance to make the first impression, so it is essential that all areas where tenants and their visitors come are cleaned regularly (which can mean up to several times a day in exposed areas such as reception desks and glass lifts) to eliminate any traces of rain, dust or finger prints. The investment in good quality cleaning and cleaners will return in prolonged service life and a fresh appearance of the materials used. If you have the premises cleaned once every weak or even less frequently, they will age quicker as infrequent cleaning will always have to be more aggressive. Of course, do not forget about immaculate exteriors, whether it is the façade or the space around the building.
- Checks and regular maintenance of equipment and technologies. The good condition of the building is an essential requirement for it to work properly in the long haul. One of the first steps a new owner should take after acquiring a new building is undertaking a thorough audit of equipment and technologies including the applicable guarantees. Equipment has to be checked, serviced and verified as part of statutory inspections and any defects must be repaired promptly. Addressing a small repair during the warranty period is always better than having to tackle a big issue after the warranty has expired. Maintaining modern equipment is a quite complicated affair requiring qualified personnel – so choosing a reliable and experienced provider for such services is crucial for seamless operation.
- Long-term investment plan. Even the latest technologies will age at some point, so if you want to keep up a high standard of operation while avoiding severe and sudden expenses, equipment renewal has to be planned well in advance, keeping an eye on the trends and optimising technological solutions wherever needed. We all will agree that smaller investments in the building on an ongoing basis are better than millions spent at once on repairs or technologies that have been neglected for a long time. Deteriorating equipment will show in the building’s value and may result in a reduction of its sale price.
- Sustainability. An environmentally friendly approach is a must considering the condition of our environment, and tenants will appreciate lower energy and water bills. First and foremost, modern office buildings need to save energy and minimise or, better yet, prevent heat losses. For example, modern air conditioning systems can automatically disconnect heating or cooling when windows are opened. Sunny sides of buildings can be fitted with automatically controlled louvers that will adapt to the conditions outdoors. Where feasible, go for green walls and rooftops, invest in energy-saving lighting systems and use equipment that will allow you to use rainwater and reuse wastewater from showers and washbasins for flushing toilets or watering plants. Involve your tenants and encourage companies residing in your building to take part in your efforts geared towards sustainable development – even if it means just consistently sorting their waste so that it can be recycled.
There are many buildings on Prague’s office market that have been able to maintain a high standard for decades thanks to proactive property management. In addition to the Praha City Center, examples include the Myslbek, Anděl Park, Oregon House and Zlatý Anděl schemes to name but a few.